Privacy Policy
This Privacy Policy explains how Joiner Xpert Ltd collects, uses, and protects your personal data in accordance with the UK GDPR.
1. Data Controller
Joiner Xpert Ltd
275 Buckhurst Avenue, Carshalton, SM5 1PD, United Kingdom
Phone: +44 7824 534416
Email:
2. What Data We Collect
We collect personal data submitted via our contact form, including:
- Name
- Email address
- Phone number (optional)
- Subject
- Message content
3. Purpose of Data Processing
Your data is used for:
- Responding to enquiries
- Preparing quotes
- Performing services and fulfilling contracts
4. Legal Basis for Processing
- Legitimate interest – responding to enquiries
- Contract – when processing is necessary to perform a service
- Legal obligation – where required by law (e.g. accounting records)
5. Data Retention
- Enquiries: up to 90 days
- Completed projects: up to 5 years (warranty period)
6. Data Storage
We do not maintain a separate database of personal data. Information submitted via the contact form is processed through email systems and stored only as necessary.
7. Data Processors
We use third-party services to operate our website:
- Hosting provider: UKHost4u (https://www.ukhost4u.com/)
- Website system: Joomla with RSForm Pro
8. Cookies
Our website uses only essential (technical) cookies necessary for proper operation. No analytics or marketing cookies are used.
9. Data Transfers
We do not intentionally transfer personal data outside the United Kingdom.
10. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
11. Contact
If you have any questions regarding this Privacy Policy or your data, please contact us:
Email: